Booking terms and conditions
Our detailed booking terms and conditions are outlined below. Should you have any further queries or requests ahead of your visit, please do not hesitate to contact us.
Making a reservation
Table bookings are processed through the Seven Rooms Reservations booking engine, a third party provider, which provides the booking details through to Tish Bar & Restaurant. When you make a booking through the widget on our website, your details go directly through to Seven Rooms. For more information view Seven Rooms’s Privacy Policy.
Bookings
All bookings require credit card details to secure the reservation. Should your party decrease in numbers or cancel, do let us know at least 24h in advance. Otherwise there will be a charge of £20 per person.
Shabbat payments
Friday night and Saturday lunch Shabbat meals are paid for at the time of reservation. Your credit or debit card will be charged for the prix-fixe dinner menu for each guest in your party.
Your card is also taken as security for any additional items you may order on Shabbat and our discretionary service fee which will be charged to your card after Shabbat, which is after sundown on Saturday. In making your booking with us you are consenting to your card being charged for these additional expenses only. Please note, your card is not being charged for deposit purposes.
Cancellations for Friday night and Saturday lunch bookings are permitted until 12pm on the Wednesday prior to your booking. We operate a strict no-show policy of 100% per person.
Shabbat group bookings
Bookings of 9-29 guests on Shabbat (Friday dinner or Saturday lunch) require a £25 per person deposit at the time of booking. Final payment and full food orders are due 1 week prior to your booking. We have a 1 week cancellation policy after which no refunds will be issued.
Tish Bar & Restaurant uses Stripe Payments UK Ltd, a third party payment processing service provider, for collecting and processing your credit or debit card details for prepayment of Friday night and Saturday lunch reservations.
All payment transactions, the storing of financial data and the transfer of funds is managed and handled entirely by Stripe, and users are subject to Stripe’s Terms and Conditions. Tish Bar & Restaurant do not hold or transfer funds, and we do not store your payment card details on our system. You can view Stripe’s Privacy Policy here.
Stripe may from time to time provide us with information regarding the credits and debits made to your card to enable us to reconcile our accounts and to charge any relevant additional payments to your card after Shabbat. Stripe will delete your card details per your request at any time.
As a condition of Tish Bar & Restaurant enabling payment processing services through Stripe, you agree to provide Tish Bar & Restaurant accurate and complete information, and you authorise Tish Bar & Restaurant to share it and transaction information related to your use of the payment processing services provided by Stripe.
Privacy Policy
We have a detailed Privacy Policy dealing with how we use your personal information. Please see our full privacy policy here.